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Mechanical Engineering Lecturer looking to camera in workshop

About Glasgow Kelvin College:  Glasgow Kelvin College’s ethos derives from its commitment to Excellence, Progression and Enterprise. It seeks to provide learning opportunities of the highest quality, which engage learners from the widest range of backgrounds, and support their progression to employment or to further study. It seeks to develop enterprise in individuals – as a core skill for learning, life and work; and to support enterprise in both organisations and communities – by developing the capacity of both employers and employees and of community representatives.

Making a Difference: Glasgow Kelvin College plays a vital role in providing accessible vocational and core-skills learning and by joining us, you'll have the opportunity to be part of an organisation that creates inclusive progression opportunities for learners and makes a positive impact on the communities we serve.

At Kelvin: We deliver high-quality programmes, from introductory to degree level, to around 15,000 students each year from three campus buildings in the North and Northeast of Glasgow and through a large network of community-based centres. The College works with partners to create inclusive progression opportunities in a vibrant and sustainable environment for our learners.

Finance & Student Funding Administrator

Application Deadline:  May 30, 2025

Department:  Finance

Employment Type:  Fixed Term - Full Time

Location:  Glasgow

Workplace type:  Onsite

Compensation:  £27,993 - £30,647 / year

Key Responsibilities

As part of the Finance Team, the post-holder will provide a high quality and efficient administration service supporting the work of the team which is responsive to the day to day needs of the learners and staff. This will include providing excellent customer service when dealing with student and staff enquiries either in person, online or via telephone and managing email communications.
  • Provide comprehensive and high quality customer service and administration support to the Finance and Student Funding functions as required.
  • Assist the Finance and Student Funding Team with daily administrative tasks.
  • Assist learner in-person enquiries by providing cover at the public and private reception areas.
  • Assist learner in-person enquiries by liaising with Finance and Funding Assistants where required.
  • Provide a friendly, welcoming, professional and inclusive service to learners, visitors, partners and staff.
  • Able to effectively liaise with all members of college staff as necessary.
  • Assist learners in the completion of the online funding application, fee waiver forms and payment plans.
  • Gain appropriate knowledge to provide accurate advice to learners and colleagues in respect of student support funds, tuition fees and fee waivers in line with the College ethos in respect of student support.
  • Monitor and record learner attendance and engagement data in order to facilitate student support fund payments.
  • Signpost learners to Advice and Guidance, Department of Work and Pensions, Citizens Advice where appropriate.
  • Participate in the enrolment process as necessary.
  • Assist staff using the College’s purchasing system, raising orders, processing invoices and dealing with supplier enquiries.
  • Able to meet deadlines as required ensuring that the quality of all work produced is of high standard.
  • Maintain appropriate audit trails and paperwork and assist with the annual audit process.
  • Assist in the development and implementation of new procedures to ensure the effective operation of the Finance and Student Funding administration service.
  • Work actively as part of the Finance and Student Funding Team.
  • Learn and apply the College’s Financial Procedures.
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