Vacancies

Glasgow Kelvin College is seeking Quality & Compliance Manager to play a key role in maintaining and enhancing robust quality assurance and compliance processes across the College.

Reporting to the Head of Enhancement & Assurance, you will lead cross‑college operational implementation of the Tertiary Quality Enhancement Framework, ensuring curriculum teams understand, adopt, and consistently apply required processes. You will work collaboratively with managers and staff across the College, providing support and constructive challenge to identify risks, address areas of non-compliance and drive continuous improvement.

The role will involve supporting the College’s preparation for external scrutiny and review, including TQER, Education Scotland reviews and awarding body verification.  You will also work with a range of quality assurance evidence and data to identify trends, monitor improvement actions and provide clear, evidence based reporting.

This is an exciting opportunity for someone who is committed to high quality learning and teaching and who can help drive a culture of continuous improvement across the College

Key Responsibilities

As part of ICT Services, the post holder will provide ICT/technical support to the College’s learners, staff and partners across all campuses and associated Learning Centres. 

The post holder will contribute to the development of IT services within the College, support the College’s IT hardware and software estate, deploy hardware and software where necessary and ensure that related administrative tasks are completed to a high professional standard.

Key Responsibilities

• Deliver first and second-line ICT support to staff, students, and external partners, both on-site and remotely
• Provide maintenance, installation, and troubleshooting of ICT hardware, software, telephony systems, and related infrastructure across College and partner locations.
• Manage and resolve support requests through the ICT Service Desk, ensuring compliance with agreed service levels and maintaining accurate records.
• Create and maintain technical documentation and knowledge base resources to support users and colleagues.
• Support the security, monitoring, and ongoing maintenance of endpoint devices, ensuring compliance with College policies and standards.
• Maintain accurate hardware and software asset records and contribute to effective asset management processes.
• Perform Service Desk administrative duties, including monitoring activities and participation in a rota to provide telephone and remote support coverage.
• Contribute to continuous improvement of ICT services and undertake professional development to maintain and enhance technical knowledge and skills.

The Automation and Integration Developer is responsible for designing, developing and integrating automated digital solutions that improve efficiency, user experience, data flow and service quality across Glasgow Kelvin College. 

Working as part of the Digital Services Team, the post holder will lead the development of low-code and integrated business solutions, primarily using Microsoft 365 and the Microsoft Power Platform, to support continuous improvement, reduce manual workload, and enable effective digital services. 

The role also supports the successful adoption of digital systems by staff and students through targeted guidance, documentation and collaboration with academic and professional services teams, ensuring that solutions are usable, accessible and aligned with the College’s strategic objectives.

Key Responsibilities

• Design, develop and support automated workflows, system integrations and digital solutions using Microsoft 365, Power Platform, SharePoint and related technologies.
• Identify opportunities to improve business processes through automation, integration and continuous improvement initiatives, enhancing efficiency, user experience and data quality.
• Lead and contribute to the development of digital systems that support teaching, learning and professional services across the College.
• Ensure all digital solutions are secure, accessible, compliant and aligned with data protection and information governance requirements.
• Collaborate with academic and professional services teams to understand requirements and deliver user-focused digital solutions.
• Create documentation, guidance and training materials, providing support and demonstrations to promote successful adoption of new technologies.
• Contribute to the ongoing development of key digital platforms including Microsoft Teams, SharePoint, Moodle and other staff and student-facing systems.
• Monitor emerging technologies and digital trends, supporting innovation, service enhancement and the evaluation of new opportunities.
• Build effective relationships with internal stakeholders and external partners to support digital transformation, knowledge sharing and continuous improvement across the College.